Dear Mr. Pennington,
Thank you so much for all your hard work in administrating my insurance claim for water damage. It was very comforting to know that I had someone on my side to negotiate my property claim with my insurance company.
My insurance company absolutely refused to honor my complete claim for the water damage stemming from melting ice under my 2nd story A/C unit. They offered me less than $1,930.00 after my deductible of $2,150.00. They simply did not want to take care of all of the damage.
I was impressed how you got me paid more than I was initially offered and how you were able to work with my contractor to get all of the work completed. You even assisted me in getting all of the recoverable depreciation on my claim! All in all, you negotiated over $23,000.00 to take care of the actual damages, not what the carrier wanted to pay and continually ignored.
Thank you for your professional manner and overall service. It was truly a stress free experience. The paperwork alone is overwhelming for the average homeowner.
I would recommend Blackstone Claim Services to anyone who has an insurance claim.